Where to find it
Open the file → "File board" (top, next to the name)
- Open the file and write in the board box at the bottom. Click “Add”.
- A small window asks two things: “Assign to” (anyone on that clinic’s team, or nobody) and whether it is “Message only” or an “Alert”.
- Accept. The note appears at the top of the board with its owner and level.
- When it is done, click “Resolve”. Resolved notes fold under a “Resolved” divider you can expand.
Who gets notified
A note assigned to someone rings only that person’s bell. An alert with no owner rings the whole team of that clinic. A message with no owner rings nobody: it just stays on the board for whoever opens the file.
Tip
Resolving a note also clears its notice from the bell of whoever it was assigned to.
