Help Center / LEYMAX RECORDS

Request a signature, evidence or another try at the test

Some rows are not filled by the office: the worker signs from her phone, sends a photo of a paper, or takes a test. Each row offers the button that applies.

Where to find it

Open the file → row → "Request signature" · "Request evidence" · "Send the test again"

  1. "Request signature": the window shows the signer (nurse, HHA worker or patient). Check the email, tick "Save this email in the file" if it is new, and "Send by email" or "Copy link". Afterwards "Manage sending" lets you "Resend" or "Revoke".
  2. "Request evidence": for a paper the person brings (a card, a certificate). "Send by email", "Send by WhatsApp" or "Copy link" — the link is valid 7 days. What she uploads lands on the row.
  3. "Send the test again": when a test came back "Failed · score (min. required)", this authorizes another try. The row says "Another try authorized — it is her turn".
Tip

The physician notice row has "Send fax": type the doctor's fax and the system sends it; the receipt enters the fax row by itself. If the fax is not configured for your clinic, the button tells you.

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