Help Center / LEYMAX RECORDS

The patient does not use the system

No portal, no links, no emails: the agency handles the patient’s papers, and the patient signs in person.

Where to find it

Open the PATIENT file: there is no "Request documents" and no portal

A patient never receives an upload link, an email or a text message, and never fills or signs anything at a distance. Everything in a patient’s file is done by the agency — the office, or the worker with the patient in front of her.

How the patient’s papers get in

  1. Their papers (identification, insurance, physician orders) are uploaded by the agency from inside their file.
  2. Their sheets are filled by the office, or by the nurse in the home, on the sheet itself.
  3. Where a sheet asks for the patient’s signature, the device is handed to the patient and they sign with their finger, right there.
  4. If someone signs for them, the system records who signed and in what capacity — the signature is never anonymous.
Tip

This is not a setting: the system will refuse to send anything to a patient, so nothing can be sent by mistake.

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