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Visits and connection
Find setup instructions, everyday steps and troubleshooting guidance.
Articles in this section
8 articles
While reports are being calculated
Payroll calculates the rates changed by a report together.
Read instructions →Visits and connectionIf processing is interrupted
The system retries processing the saved originals.
Read instructions →Visits and connectionWhich visits appear in the pay cycle
The cycle shows visits admitted to Payroll and those that only need a rate.
Read instructions →Visits and connectionWhat holds a visit’s pay and what does not
Your system’s Prebilling is information. Only what makes pay or payee unknowable holds.
Read instructions →Visits and connectionWhen reports from your main system are missing
Review which reports are missing to prepare payroll.
Read instructions →Visits and connectionUpload files and see how they were processed
In Uploads you pick the cycle, drop the files, and each one goes in on its own and shows its state.
Read instructions →Visits and connectionThe connection with your system
You give your visit system user once and Payroll brings your caregivers, visits and rates.
Read instructions →Visits and connectionThe bell and the notices at the top
The bell keeps what needs your decision (rates, pays waiting for your approval, what was returned to you); the strip at the top follows what you upload and asks for what is needed.
Read instructions →