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Workers and rates
Find setup instructions, everyday steps and troubleshooting guidance.
Articles in this section
12 articles
Search and filter the period’s caregiver list
“Filters” by insurance, hourly rate and status; search by name or identifier.
Read instructions →Workers and ratesWhen several patients need rates
Complete a caregiver’s pending patients before moving to another caregiver.
Read instructions →Workers and ratesWhat “Incomplete rate” means
The caregiver has visits for a patient without a confirmed rate.
Read instructions →Workers and ratesNo visits and pending rates: what each means
Having no imported visits does not mean you need to enter a rate.
Read instructions →Workers and ratesSet the rate from the alert
Pending rates show in amber in the row status; tapping it opens her file at “Patients and rates”; there you tap the patient that is missing.
Read instructions →Workers and ratesBrowse staff and their profiles
“Filters” by type, status, insurance and hourly rate; open a profile from its name.
Read instructions →Workers and ratesThe rate for each patient
Rates come in from your main system by themselves; the agency sets the missing ones and decides what to pay.
Read instructions →Workers and ratesChange a rate without rewriting history
A change applies from the day you choose (today by default) until it is changed again.
Read instructions →Workers and ratesThe worker’s fixed rate
A worker can be paid a fixed amount per period that covers her linked patients; the rest is paid hourly. Patients are linked, reassigned to another worker or unlinked from her file.
Read instructions →Workers and ratesYour system changed a rate you set in Leymax
Your rate does not change; the bell tells you once, with both amounts.
Read instructions →Workers and ratesThe search at the top
Find a worker or a patient and open the right file.
Read instructions →Workers and ratesInternal staff: adding them and their rate
Office staff are added here; caregivers arrive by themselves from your system.
Read instructions →